Effective quality improvement relies on understanding the typical experience of your learners and apprentices. While formal observations have their place, a broader approach involving 'joint activity' provides richer, more authentic evidence. This collaborative process helps you and your team to evaluate the impact of your curriculum and identify areas for development together.
Joint activity is not about catching people out. It is a shared professional exercise focused on understanding what is working, for whom, and why. By looking at evidence first-hand with practitioners, you can build a more accurate picture of quality across a provision-type and foster a culture of collective responsibility.
What We Mean by 'Joint Activity'
Joint activity refers to any quality assurance process carried out collaboratively by managers, quality leads, and curriculum staff. It moves the focus from a single teaching session to the wider learner journey and the curriculum's impact over time. The goal is to triangulate evidence from multiple sources.
Key examples include:
- Joint work scrutiny: Reviewing a sample of learner or apprentice work together.
- Collaborative learning walks: Visiting multiple learning environments to observe typical practice and interactions.
- Group discussions with learners and apprentices: Gathering feedback on their experience without their teacher or trainer present.
- Joint review of curriculum plans: Discussing the intent, sequencing, and logic of the curriculum with the team who designed it.
Planning Effective Work Scrutiny
Looking at learners' work is one of the most powerful ways to judge the curriculum's impact. To make it a meaningful joint activity, ensure you plan it carefully.
- Agree on a clear focus: Don't try to look for everything. You might focus on the quality of feedback, the development of specific skills over time, or how well work shows progress from learners' starting points.
- Select a representative sample: Ensure the work you review is typical. Include work from learners at different stages of their programme, with different starting points, and those with identified learning needs.
- Involve the practitioner: Discuss the work with the relevant teacher or trainer. Ask them to talk you through the context of the tasks, what they were looking for, and how the work demonstrates progress.
- Look for the 'so what?': The key question is whether learners and apprentices know more and can do more as a result of their teaching and training. Does the work show they are acquiring and applying the intended knowledge, skills, and behaviours?
Getting More from Learner Discussions
Conversations with learners provide invaluable insight, but only if you ask the right questions. The aim is to understand their perspective on learning, progress, and support.
- Move beyond satisfaction: Instead of asking "Do you enjoy your course?", ask questions that reveal the impact of the teaching. For example: "What can you do now that you couldn't do six weeks ago?" or "Tell me about a piece of feedback you received that helped you improve."
- Check their understanding: Ask learners what they are learning, why they are learning it, and what it prepares them for next. This helps you evaluate how well the curriculum intent is understood.
- Enquire about support and challenge: Ask how the provider helps them when they find things difficult. Probe on whether the work is challenging enough to make them think.
- Create a safe space: Hold discussions in a neutral environment without teaching staff present to encourage honest and open feedback.
Linking Joint Activity to Professional Dialogue
The evidence gathered through joint activity should be the starting point for professional dialogue, not the end of a judgement process. It is a tool for development, not just monitoring.
- Focus on coaching conversations: Use the findings to discuss practice with teachers and trainers in a supportive, non-confrontational way. Frame it as a joint exploration of what the evidence shows.
- Identify and share good practice: When you see excellent examples of feedback, sequencing, or learner progress during a joint activity, make this the focus. It is just as important to understand what is working well and spread it.
- Inform wider professional development: Trends identified across a provision-type can highlight shared training needs. For example, if work scrutiny consistently shows that feedback is descriptive rather than developmental, this might indicate a need for whole-team CPD.
Where this fits in QualityHero
Joint activity is a cornerstone of a dynamic quality cycle. In QualityHero, you can use the Toolkit Areas module to structure your joint activity schedules, define the focus for each review, and record your collaborative findings against specific evaluation criteria. The evidence and subsequent actions can be logged and tracked directly within your QIP, creating a clear link between your quality assurance processes and your improvement priorities.
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